SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 52856: Unexpected 404 errors or continued authentication prompts occur the SAS® Logon Manager

DetailsAboutRate It

The SAS Logon Manager application WAR file has a theme.properties file that contains an incorrect reference (logon.png) to a file. The file is referenced as logon.png, but it should be logo.png instead. As a result, 404 errors can occur or you might continue to receive authentication prompts.

To resolve this problem, you need to manually correct the error and then rebuild and redeploy the web application, as follows:

  1. In the theme.properties file that resides in SASHOME\SASWebInfrastructurePlatform\9.4\Static\wars\sas.svcs.logon\WEB-INF\classes\, locate the following line:
    logo.file=themes/default/images/logon.png
  2. Correct the filename, as shown below:
    logo.file=themes/default/images/logo.png
  3. Use SAS® Deployment Manager to rebuild and, subsequently, redeploy the web applications for SAS® Web Infrastructure Platform.


Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Web Infrastructure PlatformMicrosoft® Windows® for x649.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8 Enterprise x649.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8 Pro x649.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Enterprise 32-bit9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Enterprise x649.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Pro9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows 8.1 Pro 32-bit9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2008 R29.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2008 for x649.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 Datacenter9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 R2 Datacenter9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 R2 Std9.49.49.4 TS1M09.4 TS1M2
Microsoft Windows Server 2012 Std9.49.49.4 TS1M09.4 TS1M2
Windows 7 Enterprise x649.49.49.4 TS1M09.4 TS1M2
Windows 7 Professional x649.49.49.4 TS1M09.4 TS1M2
64-bit Enabled AIX9.49.49.4 TS1M09.4 TS1M2
64-bit Enabled Solaris9.49.49.4 TS1M09.4 TS1M2
HP-UX IPF9.49.49.4 TS1M09.4 TS1M2
Linux for x649.49.49.4 TS1M09.4 TS1M2
Solaris for x649.49.49.4 TS1M09.4 TS1M2
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.